Troubleshooting Guide

Find solutions to common problems here.

• How do I access the ChiroFusion login page?
• Why is the calendar not updating after a patient checks in?
• I'm locked out of my account and need to reset my password
• How do I delete a User from my account?
• Why can't I click the signature link for Patient Self Check-In?
• I'm unable to approve charges in billing
• I am having a problem exporting ChiroFusion reports to Excel
• I am having issues viewing the entire ChiroFusion screen
• Chrome Troubleshoot: Resolving common issues
• Insurance company settings and claim filing options: Electronic vs Paper
• My updates to the Patient Intake Forms are not showing