Unable to change locked date of service. System says DOS already exists

This articles provides the steps necessary to unlock a pre-existing date of service in ChiroFusion.

If you encounter an issue where a note appears to be 'locked' or grayed out, it means that the note was previously saved as a Draft in 'Tasks' under Incomplete Reports. You may also encounter the error message 'DOS Already Exists'. This feature is in place to prevent accidental deletion of report data. The video below will walk you through the steps involved to resolve this issue.