Troubleshooting
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      'Duplicate claim within 90 days': Why am I seeing this rejection?

      A rejection of 'Duplicate Claim Within 90 Days' notice is the result of an Office Ally filter that's meant to block an identical claim from being sent within 90 days of the original claim filed.

      This filter can be managed through your Office Ally account (see instructions below). Please contact Office Ally if you need assistance with this specific filter. 

      Office Ally: (360) 975-7000 (option 1)

       

      Duplicate Claim_Office Ally Instructions

       

      It's important to check with the Payer to ensure that they are OK with duplicate claims, and/or if they require changes to HCFA 1500 Box 22 for Claim Type and Reference Number. Making these changes without specific direction from the Payer can result in rejections.