Help Center Home

Back to home

Help Center Home

Billing & Claims Management

Billing & Claims Management

Includes helpful articles related to creating and submitting claims, posting payments, and more.

General

How do I manage filed claims in ChiroFusion?

How do I apply an adjustment to a patient's account?

How do I run an Insurance Aging Report

Working with two Cases that have different insurance coverage

Billing Reports: We offer various reports for tracking billing activity and productivity

Secondary Claims 'Filed' status option: Choose to file a Secondary claim or auto-mark as filed

How do I apply a $0 EOB from a Payer as a check or as a denial and close an insurance claim

How do I save CPT codes with a modifier attached?

How do I attach insurance to a Self-Pay visit that I have already generated in billing?

Changes to a patient's Primary insurance information are not updating in Billing

Payer ID description in ChiroFusion doesn't match Office Ally site

How do I delete a patient or case?

See more

Insurance Claims & Payer Specific Requirements

How Do I Add A Taxonomy Code To My Claim Form?

Health Network Solutions and claims filing

How do I show Employment in Box 10a of the HCFA 1500 form?

HCFA 1500 Form Explained

How do I print paper HCFA 1500 claim forms?

How do I bill secondary insurance coverage in ChiroFusion?

How do I edit and refile an insurance claim

How do I refile a claim with unpaid charges?

How do I attach notes to electronic claims?

Medicare AT, GA, GX, GY, and GZ modifier requirements for chiropractic billing

Medicare specific requirements for the HCFA 1500 claim form

Submitting electronic claims to Medicare through Office Ally

Medicare billing for non-participating Providers

Where do I enter my Medicare ID, NPI and Provider credentials?

How do I edit Box 25 on the HCFA 1500 form to show 'Other' Tax ID and/or SSN?

How do I edit Box 33b?

How do I post a Secondary check, when the system says "No claim exists"?

How do I re-print a HCFA 1500 claim form?

HCFA 1500 claim form: Box 26 patient account number - What this number means

Accepting Assignment: HCFA 1500 claim form Boxes 27 and 13

How do I ensure that an insurance payment is sent directly to me and not the patient?

How do I process an EOB with a credit card number?

Why is Box 32 and 32a blank on my HCFA 1500 form?

EDI & EFT Application Forms: Asking for practice management software info

What is the difference between type 1 NPI and type 2 NPI?

See more

FAQ's

Can an out-of-network Provider bill insurance through ChiroFusion?

Can I process credit cards with ChiroFusion?

How can I view all charges for a particular patient?

What are some common causes of rejected electronic claim files?

Can I list multiple dates of service on one HCFA 1500 claim form?

How do I post an insurance payment to multiple dates of service or to multiple patients?

How do I add sales tax to products sold in my office?

How do I transfer a patient account credit to ChiroFusion from another software?

How do I collect a patient co-payment in advance of charges being generated?

How do I track patient visits for pre-pay packages and plans?

How do I delete a patient encounter in billing?

How do I convert an insured patient to self-pay?

How do I revert or delete an insurance payment

How do I change the billing Provider for a specific encounter?

How do I transfer an Insurance balance to patient responsibility?

How do I edit the addressee on a patient statement?

How do I manage a negative insurance payment or overpayment?

What does a yellow line item in Approve Charges mean?

How do I edit Box 11 on the HCFA claim form?

How do I populate an insurance claim number on HCFA claim form (HCFA Box 11b)

How do I delete a patient payment after it has been applied?

How do I refile claims for the same dates of service to a different insurance company?

Archive old records to improve page load time in Billing

How do I apply charges to a self-pay or cash-pay account?

How do I set up a Self-Pay fee schedule for my cash patients?

Primary insurance and inactive cases: Patient's condition related to....

Can my patients pay their bill online?

See more

Electronic Claims & Office Ally Clearinghouse

Office Ally rejection reasons for e-claims

I cannot find my ERA in ChiroFusion

How Do I Correct Segment SBR09 On My Eclaims?

How do I enroll for an Office Ally account?

How do I setup ERAs in ChiroFusion

How to connect your Office Ally account to ChiroFusion

Testing your Office Ally and ChiroFusion connection to ensure claims are transmitting properly

Understanding the billing and claims flow process

Working with ERA's (Electronic EOBs)

How do I file Secondary claims electronically and show the Primary EOB details?

How do I manually add or edit a Payer ID?

How do I regenerate a claims batch?

Secondary Claims: How to enter primary EOB detail Adjustment codes with descriptions (e-claims)

Using re-submission codes (HCFA 1500 claim form: Box 22)

E-claims status types and what they mean

See more

OpenEdge Payment Processing Integration

Does OpenEdge payment processing accept ApplePay, AndroidPay, and/or HSA type credit cards?

OpenEdge payment processing assistance

Printer Templates for HCFA 1500 Forms

How do I correct a misaligned HCFA 1500 form?

HCFA 1500 Form Printer Templates

Troubleshooting

I'm unable to preview or print claims

Error when posting Secondary check: 'Allowed amount cannot be greater than...'

'Duplicate claim within 90 days': Why am I seeing this rejection?